Prescriptions

Configure Prescription Details

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The easiest and quickest way to request repeat prescriptions is via our online service. You'll need to log in and select an option.

If Patient Access is unavailable you are advised to make alternative arrangements for your medication and appointments.

Please visit the surgery reception if you haven't yet registered for online prescriptions to request an individual patient log on. 

Ordering repeat prescriptions

The easiest way to order repeat prescriptions is by using the GP online system:Click here Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also order in the following ways: 

  • By telephone - a telephone answering service is provided to enable patients to order their repeat prescriptions between 6pm and 9am and at weekends.  Please ring 02891 638744 and follow the instructions.
  • In writing - a post box is situated at reception to enable patients to post their requests for repeat prescriptions. Please note these services are for repeat prescriptions only.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.